Bringing your users into Olvy is easier when you’re migrating or syncing a list you’ve kept elsewhere. You can now upload users in bulk using a CSV/Excel file. Import up to 1,000 users at a time (use multiple uploads for larger lists)
🧩 A Refreshed Issue Creation Flow
Creating issues is faster and smarter. You can now see everything in a single view, and you have more control over how Jira fits in when you create an Olvy issue.
Create a new Jira issue, attach an existing one, or keep it only in Ol
You can now use Olvy AI Copilot while drafting your changelog—right inside the editor—so it’s easier to turn rough notes into clear, customer-friendly updates.
Polish a full draft: Ask Copilot to improve the entire release note and follow a structure, voice, or writing style you prefer.
Improve just a section: Select any part of your draft and have Copilot rewrite, restructure, or rephrase only that portion.
You stay in control: review what Copilot generates and choose whether to insert it into you
Olvy's own in-app chat support messenger is now live - right within Olvy itself.
The third-party chat widget we were using earlier has been replaced with Olvy's own support widget, built natively into the product.
Soon, this will be available to all Olvy customers - letting you embed in-app chat, capture customer conversations, turn them into feedback, link issues, and close the loop with users, all without leaving Olvy.
Stay tuned. 👀
Changelog featured images just got a serious upgrade.
We've moved to the latest image generation models, giving you noticeably better and more consistent results - even with minimal input. You'll now get two image options to choose from for every release.
Better visuals. Less fiddling.
🔗 Attach Issues Directly from Feedback Details
You can now create or attach a linked issue right from the feedback details page.
No more bouncing back to the feedback list or the Issues menu - if you're lo
Olvy Surveys can now ask a smart follow-up question when it matters.
After looking at the questions asked and the answers given, Olvy AI decides whether one more piece of context would genuinely help, and only then asks a single, relevant follow-up question.
No extra friction for users. Just better context, when it's actually needed.
📈 Survey Analytics
The Survey module now has its own Analytics page, alongside Feedback and Changelogs.
It brings together stats across all your survey widgets in o
Jira changelogs no longer need to follow your release cadence.
Instead of only drafting a changelog when a Jira version is marked "Released," you can now sync draft releases on a set schedule weekly or monthly, regardless of how your versions are structured.
This is especially useful if you deploy often but only publish changelogs periodically, since a single changelog often needs to pull together work spread across multiple Jira versions.
Choose a sync frequency (weekly or monthly)
Add a JQ
You can now build fully custom questionnaires inside your Olvy surveys.
Add your own questions, customize response options, and even show questions conditionally based on how someone answered an earlier one.
• Custom questions and options • Conditional logic based on prior responses
More control over what you ask, and when you ask it.
🖼️ Survey Widget Gallery
Setting up in-app surveys just got a lot faster. Pick from a gallery of ready-made templates for Onboarding, Churn, UX Feedback, Feature Reque
Olvy now automatically identifies participants in Email threads and Intercom conversations imported into Feedback → Sources.
Using email addresses and conversation context, Olvy:
Detects everyone involved in the conversation
Assigns a suggested role (Customer or Team Member)
Automatically maps participants to existing Olvy users whenever possible
You can review, edit, or create missing users before confirming the participant mapping.
Once you're happy with the mapping, simply trigger Feedback Extr
We've significantly improved how Olvy imports and processes Intercom conversations.
What's changed?
Conversations now sync only after they're tagged with
olvyand marked as Closed (in any order).The entire conversation is imported into Feedback → Sources, not just the first message.
Olvy AI analyzes the complete conversation and extracts actionable feedback into Inbox.
More context in. Better insights out.
🤖 Smarter Survey Feedback Extraction
We've upgraded how Olvy AI extracts feedba
We've given the Feedback Inbox a small refresh to make it cleaner and easier to navigate.
Highlights include:
Reduced clutter on the Feedback Details page by moving less-used actions into the overflow menu
Participants now appear on the right pane, consistent with the Sources experience
Auto-generated feedback titles and descriptions can now be edited directly in place
On Inbox listing cards
Status display and status changes are consolidated into a single action
Creator information has been reposi