We're excited to share our latest update that brings the power of Net Promoter Score (NPS) surveys directly to your Olvy experience!

What's New

Following our recent update where we renamed Feedback widgets to Surveys (and expanded support for Basic & Rating surveys), we're now introducing NPS Survey support to help you better understand customer satisfaction and loyalty.

📊 Smart NPS Surveys That Don't Get in the Way

We know how important it is to gather valuable feedback without disrupting your users' experience. That's why our NPS surveys are designed to be thoughtful and contextual:

• Intelligent Timing: Surveys appear only when users meet your configured conditions

• Flexible Triggers: Set conditions based on:

  • User sign-up date

  • Previous survey interactions (whether they've dismissed surveys before)

  • Custom conditions that make sense for your workflow

• Non-Intrusive Design: Surveys integrate seamlessly within your app without breaking the user flow

Getting Started

Setting up NPS surveys is straightforward - simply configure your desired conditions and let Olvy handle the smart delivery to ensure you're reaching users at the right moment for meaningful feedback.

What's Coming Next 🚀

This is just the beginning! We're calling this our V1 of NPS surveys, and we have exciting plans ahead. Coming soon, we'll be introducing an insightful dashboard that transforms your NPS survey responses into actionable insights, helping you make data-driven decisions about customer satisfaction and product improvements.

Ready to start gathering NPS feedback? Head over to your Surveys section and create your first NPS survey today!

Questions or feedback about this update? We'd love to hear from you!