We've significantly improved how Olvy imports and processes Intercom conversations.

What's changed?

• Conversations now sync only after they're tagged with olvy and marked as Closed (in any order).

• The entire conversation is imported into Feedback → Sources, not just the first message.

• Olvy AI analyzes the complete conversation and extracts actionable feedback into Inbox.

More context in. Better insights out.

🤖 Smarter Survey Feedback Extraction

We've upgraded how Olvy AI extracts feedback from survey responses.

AI now understands the full context of each submission - including the survey title, questions, selected options, and responses—resulting in more accurate and meaningful feedback extraction.

🔍 Better Filters for Sources

The Sources page now offers a much more powerful filtering experience.

Quick Filters at the top let you instantly switch between source types like Video, Email, Survey, and Intercom.

We've also added support for filtering by:

• Widget

• Content

• Date Created

• User

Plus, you can now copy workspace email addresses directly from the listing to initiate email feedback extraction. 🚀