Capturing the true essence of user concerns with every issue is hard and with an increase in the number of feedback, we often miss out on crucial details and product teams often miss out on what users actually said
With Olvy, we helped you to attach relevant feedback to the issue but writing the issue description still remains an unsolved problem, you still had to write them on your own.
From today you can skip getting into "writing mode" every time (feel free to also close the ChatGPT tab already open in your browser) as Olvy now has Contextual Text Generation that will help you automatically write issue descriptions, feedback and issue replies, your changelog and more!
Here's everything you need to know:
Feedback Title Generation
Olvy simplifies the organization of untitled feedback. After fetching feedback from your automated sources, it automatically generates titles, making it effortless for you to navigate through and locate specific feedback. Moreover, you have the flexibility to rewrite these titles according to your preferences, which will train Olvy AI to adopt your organization's language and personalize your workspace AI.
Issue Generation
Our platform allows you to attach relevant user feedback to your product management tickets. It not only streamlines ticket management but also generates titles and descriptions for the tickets based on the attached feedback. Here's how it works:
Starts by analyzing feedback with Olvy Analyzer, select the most relevant feedback and click 'Create Issue' (learn more)
Once you click on ‘Generate using AI’, Olvy AI springs into action. It generates both the description and title for your issue.
You can then further refine the text to perfectly suit your requirements. When you're satisfied, simply click "Create Issue," and you're done.
Reply Generation
After successfully analyzing feedback and providing context to your product teams through Issues, it's time to notify your users and close the loop on user feedback. Olvy simplifies this essential step by integrating with your sources to fetch feedback and promptly notify your users. The process is streamlined, ensuring that you can communicate effectively with users using context-rich messages:
You can Notify Users in 2 ways -
Once you open Olvy's Chat UI, you will find options in the chat box where you can generate a message with a click with the user’s context. You can select the type of message you want to generate & let Olvy AI do it’s magic.
Once generated, you can select certain text to re-write it. You can do so by selecting text and clicking on an appropriate option from the ones provided in the chat box.
Once finalized, click on the Send button and boom! Your feedback loop has been completed!
Changelog Generation
With Olvy's Changelog, you can not only create changelog using your notes and product management tickets, you can also personally notify users with every release and deliver happiness in their inboxes! (learn more)
You can also generate broadcast message with your Changelog and notify users personally as you publish your changelog.
Here's how you can do it:
Move over to 'Send Broadcast' to view Olvy's Chat UI that provides you with options in the chat box where you can generate a message with a click with the user's feedback context. You can select the type of message you want to generate & let Olvy AI do it’s magic.
Once generated, you can select certain text to re-write it. You can do so by selecting text and clicking on an appropriate option from the ones provided in the chat box. Once finalized, you can publish the release and send out the broadcast with the release note.
That's all for this update. We have a lot of interesting updates coming up! Let us know if you'd like to see something more with text generation because we are always listening👂
